Terms of Service
Last updated: October 15, 2023
Jagufac Viajes Spain (License No: ES-TA-2008-112)
Welcome to Jagufac Viajes Spain. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using the Jagufac Viajes Spain website and services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you must not use our services.
2. Services Provided
Jagufac Viajes Spain provides travel planning, booking, and consultation services including but not limited to:
- Spanish city tours and cultural experiences
- Wine and gastronomy tours throughout Spain
- Beach and coastal holiday packages
- Flamenco shows and traditional Spanish events
- Accommodation bookings across Spain
- Transportation arrangements within Spanish territory
- Travel insurance coordination
3. Booking and Payments
All travel bookings are subject to availability and the terms and conditions of the service providers (hotels, tour operators, transportation companies, etc.).
3.1 Deposits and Payments
A non-refundable deposit of 30% is required to secure bookings. Full payment is required 45 days before departure for Spain tours, unless otherwise specified.
3.2 Price Changes
Prices are in Euros (€) and are subject to change until full payment is received due to factors beyond our control including VAT changes, currency fluctuations, and supplier price adjustments.
4. Cancellations and Refunds
Cancellation policies vary by supplier and will be communicated at the time of booking. Generally for Spain tours:
- Cancellations made more than 45 days before departure may receive a partial refund, minus non-refundable deposits and fees.
- Cancellations within 45 days of departure typically receive no refund.
- Some suppliers may offer credit for future travel in lieu of refunds.
- Special event bookings (festivals, bullfights, flamenco shows) may have stricter cancellation policies.
Jagufac Viajes Spain's service fees are non-refundable once work has commenced on your itinerary.
5. Travel Documents and Requirements
It is your responsibility to ensure you have valid travel documents including passports, visas (if required for Spain/Schengen entry), and any required vaccinations. We will provide guidance but cannot be held responsible for denied entry or travel interruptions due to improper documentation.
6. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance to cover cancellation, medical emergencies, baggage loss, and other unforeseen circumstances. We can assist with insurance purchases but the choice and coverage are your responsibility.
7. Limitation of Liability
Jagufac Viajes Spain acts as an intermediary between you and travel service providers. We are not liable for any acts, errors, omissions, representations, warranties, breaches, or negligence of any supplier or for any personal injuries, death, property damage, or other damages resulting therefrom.
8. Force Majeure
We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control including but not limited to natural disasters, government travel advisories, strikes, political unrest, disease outbreaks, or supplier failures.
9. Intellectual Property
All content on our website including text, graphics, logos, and images is our property or the property of our licensors and is protected by copyright and other intellectual property laws.
10. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Modifications to Terms
We reserve the right to modify these Terms at any time. The updated version will be indicated by an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the modified Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Jagufac Viajes Spain
Calle de Alcalá, 45
28014 Madrid, Spain
Email: [email protected]
Phone: +34 91 123 45 67
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.